These General Terms & Conditions (“General Terms”) apply to the use of the Packlife Store website (“Website”) and to all transactions, interactions, and engagements conducted through the Website. The Website is operated by Ardo Productions (Pty) Ltd (“the Company”, “we”, “us”, or “our”). These General Terms must be read together with, and form an integral part of, the following policies and documents: • Company Details & Legal Disclosure • Terms of Use • Terms of Sale • Delivery Policy • Returns & Refunds Policy • Privacy Policy • Cookie Policy • Privacy & Cookie Settings Collectively, these documents constitute the entire agreement between the Company and any user or customer of the Website.

These General Terms, together with the policies referenced above, constitute the entire agreement between the Company and the user or customer. No representations, warranties, or statements not expressly recorded herein shall be binding on the Company.

In the event of any conflict or inconsistency between documents: 1. Terms of Sale shall prevail in respect of purchases; 2. Delivery Policy and Returns & Refunds Policy shall prevail in respect of fulfilment and returns; 3. Privacy Policy and Cookie Policy shall prevail in respect of personal information; 4. These General Terms shall apply in all other respects.

If any provision of these General Terms or associated policies is found to be unlawful, invalid, or unenforceable, such provision shall be severed, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

No failure or delay by the Company in exercising any right, power, or remedy shall constitute a waiver thereof. Any waiver must be in writing and signed by a duly authorised representative of the Company.

The Company may assign or transfer its rights and obligations under these General Terms without prior notice. Users may not assign or transfer any rights or obligations without the prior written consent of the Company.

The Company shall not be liable for any failure or delay in performance arising from events beyond its reasonable control, including but not limited to: • Natural disasters • Acts of government • Supply chain disruptions • Courier failures • Power outages or system failures

To the fullest extent permitted by South African law: The Company shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of business, or loss of data. Where liability cannot be excluded, liability shall be limited to the amount paid by the customer for the relevant goods or services. Nothing in these General Terms excludes liability for gross negligence or wilful misconduct where such exclusion is prohibited by law.

Users agree to indemnify and hold harmless the Company, its directors, employees, agents, and service providers against any claims, losses, damages, or expenses arising from: • Breach of these General Terms; • Unlawful use of the Website; • Violation of third-party rights.

These General Terms and all related policies are governed by the laws of the Republic of South Africa. The courts of South Africa shall have exclusive jurisdiction in respect of any disputes arising from or in connection with these General Terms or use of the Website.

Users consent to receiving communications electronically and agree that all agreements, notices, disclosures, and communications sent electronically satisfy any legal requirement for written communication.

The Company reserves the right to amend these General Terms and associated policies from time to time. Amendments shall take effect upon publication on the Website. Continued use of the Website constitutes acceptance of amended terms.

For any legal or contractual enquiries, please contact: Email: riccardo@ardoproductions.com()

01/02/2026