Question 1

INTRODUCTION & ACCEPTANCE OF TERMS

Accepted Answer

These Terms of Use govern the access to and use of the Packlife Store website, including all content, functionality, and services made available through the website (the “Website”).

The Website is operated by Ardo Productions (Pty) Ltd (“we”, “us”, “our”, or the “Company”).

By accessing, browsing, or using this Website in any manner, including but not limited to viewing content, registering an account, or purchasing products, you (“the User” or “you”) agree to be legally bound by these Terms of Use, together with all other policies referenced herein, including but not limited to the Terms of Sale, Privacy Policy, Cookie Policy, and Delivery and Returns Policies.

If you do not agree to these Terms of Use, you must immediately discontinue use of the Website.

Question 2

LEGAL CAPACITY & AGE REQUIREMENTS

Accepted Answer

By using this Website, you warrant that:
You are at least 18 (eighteen) years of age, or
If under 18, you are accessing the Website under the supervision of a parent or legal guardian who accepts these Terms of Use on your behalf, and
You have full legal capacity to enter into binding agreements under South African law.

The Company reserves the right to restrict or terminate access to the Website if it reasonably believes that a User does not meet these requirements.

Question 3

USE OF THE WEBSITE

Accepted Answer

The Website is provided for the purpose of enabling Users to:
Browse and view information relating to goods offered for sale;
Purchase goods via electronic transactions;
Access information relating to Packlife Store, its philosophy, and its operations.

You agree to use the Website lawfully, in good faith, and in accordance with these Terms of Use.

You may not use the Website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use thereof.

Question 4

PROHIBITED CONDUCT

Accepted Answer

Without limiting the generality of the above, you may not:
Use the Website to engage in fraud, misrepresentation, or unlawful activity;
Attempt to gain unauthorised access to the Website, servers, databases, or systems;
Introduce viruses, malware, or any other harmful code;
Interfere with the security-related features of the Website;
Use automated systems, bots, or scraping tools to access or extract data from the Website without prior written consent;
Copy, reproduce, distribute, modify, or exploit Website content for commercial purposes without authorisation.

Any breach of this clause may result in immediate termination of access and may give rise to civil or criminal liability.

Question 5

WEBSITE CONTENT & INFORMATION ACCURACY

Accepted Answer

While reasonable efforts are made to ensure that information on the Website is accurate, current, and complete, the Company makes no warranties or representations, whether express or implied, regarding:
The accuracy, completeness, or reliability of any content;
Product descriptions, specifications, images, or availability;
The uninterrupted or error-free operation of the Website.

Product images are for illustrative purposes only and may differ slightly from actual products due to variations in display, packaging, or manufacturing updates.

Question 6

NO PROFESSIONAL OR MEDICAL ADVICE

Accepted Answer

Any information provided on the Website relating to fitness, training, supplements, nutrition, or recovery is provided for general informational purposes only.

Such information does not constitute medical, nutritional, or professional advice and should not be relied upon as such.

Users are advised to consult qualified professionals before using supplements or engaging in any training or recovery practices.

Question 7

INTELLECTUAL PROPERTY

Accepted Answer

All content on the Website, including but not limited to text, images, logos, designs, layouts, graphics, software, and trademarks, is protected by South African and international intellectual property laws.
Unless otherwise stated:
All intellectual property rights vest in Ardo Productions (Pty) Ltd or its licensors;
Nothing contained on the Website shall be construed as granting any licence or right to use any intellectual property without prior written consent.

Users may view, download, or print content solely for personal, non-commercial use, provided that no content is modified or removed from its original context.

Question 8

THIRD-PARTY LINKS & CONTENT

Accepted Answer

The Website may contain links to third-party websites or content for convenience or informational purposes.

The Company does not control and is not responsible for:
The content, accuracy, or availability of third-party websites;
Any products or services offered by third parties;
Any loss or damage arising from the use of third-party websites.

Access to third-party sites is at the User’s own risk.

Question 9

USER ACCOUNTS

Accepted Answer

Users may are required to create an account to access certain features of the Website.
Where an account is created:
You are responsible for maintaining the confidentiality of your login credentials;
You accept responsibility for all activities conducted under your account;
You agree to notify us immediately of any unauthorised use or security breach.

The Company reserves the right to suspend or terminate accounts at its discretion, including where misuse or breach of these Terms of Use is suspected.

Question 10

LIMITATION OF LIABILITY

Accepted Answer

To the fullest extent permitted by law, Ardo Productions (Pty) Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with:
Use or inability to use the Website;
Errors, omissions, interruptions, or delays;
Loss of data, profits, or business opportunities;
Reliance on information provided on the Website.

Nothing in these Terms of Use shall exclude or limit liability where such exclusion or limitation is prohibited by law.

Question 11

INDEMNITY

Accepted Answer

You agree to indemnify and hold harmless Ardo Productions (Pty) Ltd, its directors, officers, employees, and agents against any claims, losses, damages, costs, or expenses arising from:
Your use of the Website;
Your breach of these Terms of Use;
Any violation of applicable law or third-party rights.

Question 12

TERMINATION OF ACCESS

Accepted Answer

The Company reserves the right, without notice, to suspend or terminate access to the Website where:
A User breaches these Terms of Use;
Unlawful or harmful conduct is suspected;
Required by law or regulatory authority.
Termination shall not affect any rights or obligations accrued prior to termination.

Question 13

AMENDMENTS TO TERMS OF USE

Accepted Answer

The Company may update or amend these Terms of Use from time to time.
Any changes will take effect upon publication on the Website.

Continued use of the Website constitutes acceptance of the updated Terms of Use.

Question 14

GOVERNING LAW & JURISDICTION

Accepted Answer

These Terms of Use are governed by the laws of the Republic of South Africa.

The courts of South Africa shall have exclusive jurisdiction in relation to any disputes arising from or in connection with these Terms of Use.

Question 15

CONTACT DETAILS

Accepted Answer

For queries relating to these Terms of Use, please contact:

Email: riccardo@ardoproductions.com

Question 16

Last Updated

Accepted Answer

01/02/2026

CPT 1–3 days | JHB 3–5 days | Rest of SA up to 7 days.

Terms of Use